FAQ's

Where is my order?

Once your order has been dispatched, you should have received a dispatch confirmation email with a tracking number for your order. If the order has not been dispatched yet, please ensure that you have allowed sufficient time for our warehouse team to process and dispatch your order. For more information regarding our delivery services, please visit our delivery information page.


How do I know which size is right for me?

Please visit our size guide page for more information. Size guides are also available on the product page where relevant.


My product is faulty or is missing a part. Can you help?

Our reputation for excellent quality and service is extremely important to us and we’ll do everything we can to help. Please get in touch with our customer services team for further support. If you need further assistance, please get in touch using our Contact Us form on the support page.